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Need an answer fast? Check our FAQS:
I need a custom design. Can I meet with the designer to discuss everything?
Absolutely. Just write in the message box: "meet with the designer - custom design," and any information you'd like to add.
Do I need an appointment?
Yes, we work by appointment, even for veils and accessories. Because we are always in fittings or finishing dresses for wedding deadlines, it's usually not possible to take walk-ins. Although, if you find yourself in the area, feel free to call us at (212) 334-6546. We will definitely try to see you, if possible.
Please note: Due to the commitment and woman power required to create each piece, quantities are very limited and many of our pieces are one of a kind.
This means that we can only accept a limited number of orders each season. When our orders are booked to capacity, we can usually offer samples, which can be purchased off the rack, (and altered, if needed).
Los Angeles location:
Hollywood Hills, Studio City
NY location (seasonal):
611 Broadway near the corner of Houston Street. In the Soho area.
How long are appointments?
Appointments usually run 45 min. to an hour.
Can I bring a large party to my appointment?
There is limited seating (4 total chairs), so groups of 4 or less are ideal. However we like to welcome everyone and we are happy to accommodate more, if they don't mind standing, or sharing seats.
Fathers and fiancées are welcome.
Because the space is not childproof, i.e., there are hot pressing irons, lots of glass objects, and leaning floor mirrors, this is dangerous for children, therefore, they are not allowed for their safety.
What is the price range?
Our bridal dresses are handcrafted to your measurements and range from $2,275 - $8,000 for long gowns, with most dresses under $4,750. Up to 2 fittings with alterations are included in the price. Most of our dresses are made from silk, and fully lined in silk. All are locally handcrafted in our atelier.
How do I pay when I find my dress?
There's a 50% deposit to place the order. The remaining balance is due when your dress is finished. Credit cards and cash are accepted. Checks are accepted for deposits, all checks must be cleared before merchandise leaves the premises.
How long does it take for my dress to be made?
Most designs take 4 months, start to finish. Allow 5 months for lace or beaded dresses. We will give you an exact finish date when you select the design. Let us know if you need the item sooner. We can sometimes accommodate rush orders, depending on the work schedule, and the fabric availability.
Do you have dresses that can be purchased off the rack?
Yes. If you need a dress right away, there are always a few samples available immediately, or on short notice. Sample sizes range from size 2 to 10.
How long before my wedding should I order my dress?
5-12 months before your wedding or event is ideal, to allow plenty of time for fittings, and anything else that may come up.
What are your business hours?
Our business hours (by appointment):
Tues - Fri: 12 noon -7 pm
Sat: 11:30 am-6:30 pm
Closed Sunday & Monday, as well as major holidays.
Tues - Fri:12PM-6PM
(Closed Sunday & Monday)
Please note the atelier is closed Sunday / Monday and you will get a reply Tues. through Sat. (closed Sunday / Monday)
If you don't hear back after 24 business hours, it means your message didn't go through. If this happens, please email firstname.lastname@example.org. You will have a reply as soon as we reopen.
YOu may also request an appointment by video chat or phone. Just let us know in the ‘optional message’ box below.